Technology Built with Care For People, By People

The Challenge

Care notes and critical details lived in a mix of spreadsheets and paper forms. Text messages were being sent manually from providers' personal phones. Sensitive details could be easily lost or overlooked, and no one could see the full picture of a family's care in one place.

Our Solution

A single shared workspace where each family has one record: their schedule, their notes, their contacts and their history. HIPAA-compliant, secure, and centralized. It was built around the way the team already worked and enabled them to reach hundreds of families more efficiently.

Custom Features

• Built-in text messaging from the platform itself
• Detailed history of all interactions with families
• Downloadable reports for research study
• Automated reminders and notifications to ensure consistent touchpoints in family support

The Challenge

They tried off-the-shelf learning management systems, but could not find one that fit their unique needs. They needed a solution that could grow with them and adapt to their evolving requirements. Moreover, they were frustrated by so-called "customer support" that in reality was just a chat bot, automated response system, or offshore call center, rather than personalized service.

Our Solution

Starting from their initial requirements, we built a custom Learning Management System (LMS) tailored to their needs. We designed and built the platform with scalability and adaptability in mind -- putting the tools directly in the hands of our clients with full control through an admin dashboard. We met regularly during development to gather feedback, make adjustments, and ensure the platform met their evolving requirements.

Custom Features

• A searchable course catalog enabling learners to easily find and access courses
• Certificates generated and issued automatically on completion with learner and course details
• A robust admin dashboard for managing courses, users, and platform settings
• Stripe integration for seamless payment processing
• Salesforce integration for customer relationship management

The Challenge

Maintaining a straightforward website, email system, and workflow tools was costing the company thousands of dollars per month. They were paying for a lot of services that they weren't fully utilizing.

Our Solution

We did an audit of their existing systems and consolidated their website, email, and workflow tools into a more efficient and cost-effective setup, reducing their monthly expenses by over 50%.

A different approach

In this case, it did not make sense for the company to hire us to build custom solutions from scratch. Instead, we focused on optimizing and consolidating their existing tools to achieve better efficiency and cost savings.

The Challenge

What is quietly costing you hours? Has your data outgrown your spreadsheet system? Are you forced to adapt to some software that almost fits? What about that process that only lives in one person's head? Have you ever thought, "There has to be a better way"?

Our Solution

We start by listening, then map out what would actually help — in plain language, with a budget attached. Work gets built in stages so you see something useful early rather than waiting months for a reveal. We meet with you throughout the development process to get your feedback and ensure the solution aligns with your needs.

Custom Features

• Whatever your work genuinely needs
• Built around how you already operate
• No template for you to conform to
• Continuous collaboration and feedback throughout the development process
• Real people you can talk to, not just support tickets or chatbots